Butt Ugly Cars

C S 3 months ago

Quick, friendly, local, and to the point. Competitive pricing for scrap cars with other businesses that aren’t based out of Kalamazoo. I called Fabio using the BUC phone number, and we easily set up a time that would work. I had to get another license for the car, rescheduling was straightforward, we agreed on a date and time. When it came time for the car to get picked up, he let me know his ETA, and it took less than 20 minutes to get it out of my driveway. The only time we discussed the price was on the initial phone call, where he quoted “around $310” for my 2015 Hyundai Sonata. After he picked my car up, he asked me how much he had quoted me, and I had said “$300” as I was too timid to add the 10 I suppose. But, he came ready with a screwdriver after I asked if I could get help removing the license plate, so I didn’t mind. Great experience, great customer service, my thanks to BUC for making this process so easy and quick.

Rachel Cannon 4 months ago

I highly recommend Butt Ugly Cars! I called and it was sold in less than 24 hours. I am so happy with how smoothly things went. Fabio was great and the process went by faster than I expected. He was very professional and efficient. I am so grateful that they tow for free in the area! I was worried my car wouldn't be able to get onto the tow truck, but he knew what he was doing so even that went a lot more quickly than I had hoped. I got a cash amount that I'm really happy with, within the range that I was given on the phone the day before—which I will mention is the exact same range that I was quoted three months ago, so that says something good about them, too. This is a really great business and I cannot recommend it enough. I am so glad I decided to sell my car to Butt Ugly Cars. This was seriously the best decision I could have made. Thank you, thank you, thank you!!!!

Luis Rodriguez 6 months ago

Quick and easy, Fabio is great, very professional, showed up exactly when he said he was going to, took my Pilot at fair price and off he went.

Samantha Sojka 7 months ago

Fabio took my car off me same day. Made the whole process easy. You can tell he has a lot of experience and knowledge. I was grateful to have him help me. I’d say the whole experience was a 10/10. From the exceptional customer service I know who I will be calling EVERYTIME. Thank you is the least I could say. -Sam

En'Dea Atkinson 7 months ago

I would like to express my sincere appreciation to Fabio for coming out. He was professional, respectful, and well-mannered throughout the entire process. I found "Butt Ugly Cars" on Google and decided to move forward based on the positive reviews. I'm naturally cautious when dealing with new businesses, but the experience was straightforward with no surprises or hidden tactics. Fabio purchased my truck, which had been sitting unused, and made the transaction smooth and hassle-free. It's a relief to have one less thing to worry about. Thank you again, Fabio - it was a pleasure doing business with you.